Archive for December, 2009

Cleveland Ohio Computer Repair Tips

December 30, 2009

New Email Scam Warning

As we’ve had a steady stream of customers looking for cheap computer repair  in Cleveland Ohio, we often get the inside scoop on the latest malicious software and online scams. One of the latest, and most troublesome current scams involves an email that claims to be an “online statement” from VISA.

Users will get emails with a range of different subject lines, but most contain the words “Possible Fraudulent Transaction Occurred with Your VISA Card” The email then asks users to review their “VISA electronic report” by clicking on the link provided below. Even though the link looks it’s going to a safe domain that begins with http://transactions.visa.com, it’s not. That’s because there’s no domain named transactions.visa.com. What actually happens is that the link goes elsewhere and installs a file called cardstatement.exe, which is actually the Zbot banking Trojan horse virus, also known as Zeus. After it’s downloaded, it cause the PC to contact a Zeus control server and send it whatever password information it can find on your hard drive.

Remember, banks and credit card companies will never need to download programs onto your PC. Any email that tries to do such a thing is most likely a virus or malware program. If your computer starts to act unusually, if it’s trying to contact strange servers or Websites, then you PC may have a virus. When you want you PC fixed fast, check out our services that offer computer repair for cheap in Cleveland Ohio.

Hard Drive Problems? Know when to Get Remote PC Repair

December 29, 2009

There’s something pleasing about a freshly reformatted hard drive. You know everything will run smoothly and crisply. There’s no clutter or crufty programs. And you can be pretty sure that no malicious viruses, malware or spyware reside on the drive.

But formatting your hard drive can also be an ordeal. You have to reinstall every program you use regularly. You need to reestablish all your online bookmarks. And you need to find a way to transfer all of your important personal folders and files. If you forgot to back anything up, it will be lost after reformatting. So the question remains: when you’re experiencing PC problems, is it better to just reformat or would it be less of a hassle to go with something like remote PC repair services?

The truth is, it’s possible to get your PC functioning problem-free with remote PC repair and other computer repair services. The only time that reformatting is really recommended is if the PC’s operating system is experiencing a dangerous and catastrophic failure. And even if that’s the case, it’s possible that you won’t have to perform a complete reinstall. Remote PC repair services from PC experts like Kingpin Computers can often diagnose severe PC problems in just minutes. We’re your source for fast and effective PC solutions.

Choose Remote Computer Repair For Faster Service

December 29, 2009
Remote computer repair is a fast service

Remote computer repair is a fast service

You cannot believe your computer program crashed and just five days after your warranty expired. Well, even if you could ship it back to the manufacturer with no cost for repair and shipping you will still spend your valuable time preparing your computer to be sent out. On top of that headache, you have to worry about your computer being damaged or worse yet being lost during shipment. If it arrives at the manufacturer in one piece you may have to wait a month before your PC is returned. A better solution is remote computer repair that can be performed wherever you are and you won’t have to send your PC out to someone else.

Remote computer repair not only saves you time and money on PC repair, but it also let’s you talk to the computer technician directly. This allows you to ask questions you’ve always had about your PC, but could never ask your PC’s manufacturer because you couldn’t reach a real person in the customer service department.

Another great thing about remote computer repair is that you can have your PC repaired on the same day it is has a problem. Computers are essential to getting your daily tasks done, so having it repaired on the same day is important. However, to receive remote computer repair, your PC or laptop must still be able to connect to the Internet via DSL or a faster Internet connection.

King Pin Computers offer computer experts that understand the importance of timely computer repairs and high quality customer service. Visit KingPin Computers for a free quote and we welcome your feedback about our services.

Remote PC Repair Tips: How to Completely Uninstall Programs

December 28, 2009

The longer you’ve had your computer, the more likely its performance will suffer because of the glut of programs that exist or have existed on your hard drive. That’s right—even programs that you’ve uninstalled long ago can have components that are still knocking around on your hard drive. We’ve seen plenty of examples while performing remote PC repair.

When installed, many programs will copy files into the Windows registry. But even after you remove the program with the Windows Add/Remove software program, there may still be support files or folders somewhere in the System32 folder or in the registry. When these files accumulate, your PC will slow down.

So what can you do to make sure you’re rid of those parts of programs you no longer want? Messing around with the System32 folder or with the registry can be dangerous, and you should only approach something like that with an IT expert or with someone offering remote PC repair.

One popular program that can help safely clean your PC better than the standard Windows Add/Remove program is Absolute Uninstaller. It won’t just take care of unused, lingering keys in your Windows, it can also get rid of annoying icons and start menu items that remain even after the associated program has been uninstalled. Because it’s simple and user-friendly, it can also be used effectively in remote PC repair.